Synnex Australia, a global ICT supply chain service company, is the largest distribution company in Australia and is part of a significant division of Synnex Technology International Corporation, the largest IT distribution company in the Asia Pacific region and ranked the third largest worldwide.

I designed and conceptualised mockups of the Synnex.com.au website redesign including the public homepage and the B2B eCommerce Portal products post-login page. Responsive concepts for tablet devices were also submitted. I learned wireframing in Axure software but eventually produced the final wireframes directly via Adobe Illustrator and presented to the Cloud team using InVision.

User Experience and UCD methodologies were also undertaken. These included Personas (Customer Profiles) and how each would have different user experience and user journeys on the new Synnex website due to hierarchy, security and pricing structure levels respectively. Working closely with the Cloud team, usability surveys and testing were also conducted both during the design phase as well as approximately 1 month post-launch of the new B2B eCommerce portal.

Synnex Australia